At Test Meter (GMM Technoworld Pte Ltd), your precision is our priority. Whether you need technical assistance choosing the right environmental smart IoT sensor, tracking an active order, or requesting an instrument calibration, our dedicated Singapore-based support team is here to help.
1. Fast Track Support
Customer Service Excellence
Before reaching out, you may find instant answers to your questions regarding account setups, secure SSL checkouts, or accepted payment modes (including PayNow and Bank Transfers) by visiting our comprehensive Frequently Asked Questions (FAQs) page.
2. Contact Information
Choose your preferred way to connect with us. For urgent order changes or technical inquiries, we recommend calling or sending a WhatsApp message during office hours.
Office/Showroom Phone: +65 6386 1815
WhatsApp Support: +65 8218 9655
General & Sales Email: sales@testmeter.sg
3. Operating Hours & Location
We welcome customers to visit our showroom to view our equipment or self-collect orders.
Monday to Friday: 9:00 AM to 6:00 PM
Lunch Intermission: 12:30 PM to 1:30 PM (Showroom closed during this time)
Saturdays, Sundays & Public Holidays: Closed
Showroom & Office Address
GMM Technoworld Pte Ltd 33 Ubi Ave 3, #05-55 Vertex (Tower A) Singapore 408868
4. Order Logistics & Post-Purchase Services
Delivery & Order Tracking
All standard orders placed before 12:00 PM (noon) are dispatched within 2 to 4 business days. For detailed information regarding our local shipping tiers, free delivery thresholds (S$50+ for online orders), public holiday schedules, and international shipping estimates, please visit our Delivery Information page.
Returns, Exchanges, and Repairs
We offer a strict 14-day return and exchange policy for items in original, unused condition.
Important Note: All physical returns, equipment exchanges, and hardware inspections are processed at our dedicated service hub rather than our main showroom.
Please route all authorized returns to our servicing facility at:
For step-by-step instructions on logging a return request, please review our Return & Exchange Policy.
5. Send Us a Message
Have a specific technical inquiry or need a formal corporate quotation for our EDSS Warehouse Monitoring or multi-environmental data loggers? Please Contact Us, and a technical representative will respond within 1 business day.
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